FAQs + Policies

Classes

  • Please pre-register for classes to ensure a spot. The waitlist ALWAYS moves so don’t hesitate to add yourself to it!

  • A 4 HOUR notice is required to early cancel a class booking.

  • There is a $10 NO-SHOW fee that will be charged to the card on file.

  • Cancellations can be made on the MINDBODY app or via the website.

Arrival at the studio

The studio door is locked at class start time and we will don’t allow late walk-ins. Please arrive in advance to secure your spot in the studio! This is especially important for busy classes.

Bring a mat, water bottle + small towel. We have all props you may need!

Don’t have a mat? You can rent one for a small fee!

Waiting List

If a class you’d like to attend is full, you may add yourself to the waitlist up to to 2 HOURS before class. If a spot becomes available you will be notified via email and TEXT. See our studio policies page for full details.

Returns

There are NO REFUNDS on class packs or memberships. If you would like to transfer a class pack to another client, please let us know.

Membership Cancellation

Need to cancel your membership? Please email us 5 days before your next payment. We will reply with confirmation when complete!

Please email: manager@blackcatyogastudio.com or desk@blackcatyogastudio.com

Lost & Found

Forgot something at the studio? Email us or check the back vestibule.

Parking

There is street parking on both Cook Ave. and Church Street. Across from the front entrance of the studio is a public lot. Additionally, there is a free public lot on Church St. just behind Byline Bank and the church.

Have questions? Reach out! hello@blackcatyogastudio.com